Talon's Garage Policies
Shipping Policy
How much does it cost for shipping items within the US?
Orders shipping within the contiguous United States ship for a flat rate of $35 via UPS Ground or FedEx Ground (pricing subject to change)
Do you ship to Alaska, Hawaii, or Canada?
Shipping to Alaska, Hawaii, and Canada is available upon request. Shipping charges are formulated based on shipping address. Please contact us via our Contact page.
When can I expect my order to be shipped?
We strive to have orders out for shipment same day or following business day (Monday-Friday). In a worse-case-scenario orders may have a 1 week lead time - You will be notified if there is a delay in shipping.
How long will shipping take for an item that is powder coated?
Items that require powder coating will have a 1-2 week lead time
Will I receive an email confirmation after placing my order?
Yes, a shipping confirmation email and tracking number will be emailed once a shipping label has been created.
How do I receive my order quicker?
If you are interested in expedited shipping options contact us via our Contact page. You will be supplied with a quote at actual cost.
Return Policy
What if I am unsatisfied with the product I ordered?
Customer satisfaction is our number one priority. If you find that you are unsatisfied with your Talons Garage product please contact us via our Contact page.
How long do I have to return items I purchased?
Returns are accepted within 5 days of delivery
What items are accepted for returns?
Returned items must be unused, unmodified/customized, in good resale condition, and in their original form of packaging. ***All clearance and sale items are non-refundable
Are there any fees to return a product?
Initial shipping, return shipping, and a 15% restocking fee may apply
How long will it take for a refund to be processed?
Refunds will be processed within 3-5 business days from receiving the returned item. Please allow an additional 5-7 business days for the refund to show within your bank account
Powder Coat Policy
The hooks from which the plates hang from during powder coating may leave “hook marks.” These marks should not pose any risk/harm to the powder coat.
At this time powder coated products are sold as is without warranty outside our normal return policy.
Warranty Policy
We warranty all of our products against workmanship and material failures up to 30 days. We do not warranty against catalytic converter theft. This product is a strong deterrent, but with enough time it can be defeated.
Warranty does not include normal wear and tear, scratches, rust/corrosion, abuse, neglect, improper installation, off-road damage (unless deemed a workmanship/material failure).
General Policies
In the event of a price drop the new price will be honored for those who have made a purchase within 15 days of the price drop - Available only upon request and no later than 2 weeks after price adjustment